SellUsedBooks.com posts every user review.
We post every user testimonial, good, bad or neutral. We could talk about how great our service is til we're blue in the face, but we think our user feedback pretty much says it all. After all, they are the real judges of how good a job we do.
We could also cherry-pick only the best comments, like some sites, but we don't. Our goal is to build a relationship with you, our customers built on trust and quality customer service.
"Great prices and easy interaction!"
"Happy with service, took about 3 weeks for payment but it was the exact amount that was quoted before sending our books in. I will be using their service after each semester."
"Thank you so much its been a pleasure working with you". Fast pay"
"Great experience!"
"The process was easy and I got a check in a timely manner. I will use this site again. "
"I had included a book with the wrong ISBN and they promptly replied to my emails and even sent me pictures of my book to show me what happened."
"The transaction was really easy and I got my check reasonably quickly. I am a satisfied customer!"
"Took a little long to process my order. But overall a good experience. Will use this service again"
"It seemed as though it took quite a while to process my book and get my check to me (a month almost) but otherwise I was really happy with the whole process! (:"
"This is a wonderful site. The transaction was simple and quick. Thank you for a great experience. I will use this site in the future."
"Good response though some labels may be for U S Postal and some UPS"
"Smooth transaction"
"Excellent transaction "
"Outstanding!. This was my first acquaintance with selling old books and everything was very easy and smooth. Great service. ken deboer"
"I received a message that my orders had been processed, and make an inquiry about another order and was given a good, quick response to that as well. So overall, my experience was good."
"Love it doing it for all my semester now "
"This process was super easy, the money came fairly quickly, and I would definitely use these people again! Highly recommended!"
"Super-easy, quick, pleasant transaction! I highly recommend!"
"I was very pleased with the speed in which I received my check for my books, and I also felt like I received an extremely fair amount for the books I sold. "
"Very easy! Easy shipping, easy payment, better than I expected! Will definitely use sellusedbooks.com again!! Thank you!"
"The process was really simple and quick. I would definitely sell books here again in the future"
"Extremely easy transaction, everything was just as promised. "
"Great experience. So easy. Thanks!"
"Very convenient way to sell used books, great buyback prices, fast service for labels and payments. "
"Great transaction, fast payment, good communication. Overall awesome company to do business with."
"Great service, outstanding experience overall!"
"Excellent service! "
"Great turn around with fair price for my textbooks! Thank you"
"Overall transaction was quick and easy. Prices paid by SellUsedBooks.com were, in general, better than I was offered at other on-line book sites such as BookByte.com. Check arrived promptly in the mail a weeks after the books were sent. I will definitely bookmark this site to use again in the future. Thank you."
"I wasn't very happy with this website at all. I returned all books that were on the list and it said i didn't pack the book that I would be getting the most money back and It said i returned it Priority mail, I didn't. My father is a mail man for the United States Postal Service and knows exactly how to ship things. I am very disappointed with this website and wont be using it again. "
SellUsedBooks Response:Regardless of what you state in your "review", you shipped your books to us improperly by using priority mail shipping materials coupled with our media mail shipping label. You were in clear violation of their policies as well as our shipping guidelines. The Algebra book was rejected, not missing as you incorrectly state, because you attempted to sell it to us without the required CD.
"Great transaction and quick payment!"
"Just received my check! Sellusedbooks.com is so fast and easy! It would be stupid not to use it! I will go to this site from now for all selling needs! "
"Payment was generally fast and as expected. Would use the service again."
"very easy! check took a bit longer than expected but that's fine"
"I personally did enjoy working with this company. I sold my textbook and they mailed me the check just like they said they would. They're pretty straight forward!"
"Received an email stating that one of the books I sent was an "Instructors Copy" and therefore wouldn't be accepted. The book was expensive and I'd like it back without having to pay for shipping. I sent it in good faith based on the correct code. "
"Great job, I was very pleased with our transaction!"
"one of my books wasn't accepted and I was disappointed because it was still in good quality and it was the one I was getting the most money back for. I could have sold it for just as much to someone else. I won't come back to your site because of it"
SellUsedBooks Response:"Good quality" is far from an accurate portrayal of the book you sent to us. It clearly has rippled pages throughout due to exposure to moisture and water. We're very sorry about your experience, but you really should never have attempted to include this book with your order.
"i was satisfied with the amount paid and delivery time for chekc"
"This was my first experience selling a textbook online. I am pleased with the process yet, would like to offer a suggestion. After I dropped the package at the USPS, I began to wonder where the package was (i.e., if the company received my book). I logged into my account and looked at the order status, but it had not changed from "order created". I did notice a tracking number which I was able to view but I would like to suggest, upon receipt, updating the status."
"Excellent service"
"Great service!"
"The process was easy and quick. I wish there was more value placed on the books, but I'm still happy with the results. Thanks."
"This was a very easy process. I would highly recommend to everyone. "
"Competitive prices and good service. I will certainly use this service again in the future. The only risk is having to pay for return shipping if the book is not accepted."
"Good experience."
"Got offered more money for my books than Amazon or Chegg!"
"It couldn't have been easier to sell you the used book - I was really happy with the whole transaction - from finding out if you wanted the book, how much it was worth, printing out the label. And I was very happy with the price you gave me, and how fast you sent the payment. I will definitely come to your website all through my son's college years to sell you his used text books. Thank you!"
"Easy, straight forward. Thanks!"
"The buy back process was simple, however, it took a long time for payment."
"It is made easy for you by providing the shipping label."
"everything went fine"
"Got a great price for my book. Sending it was easy and got paid fast."
"Fast pay and higher buy backs on many books compared to competitors"
"Good experience."
"Good experience."
"Thanks so much for buying back my books. I had no use for them but hopefully someone else will."
"Went smooth, payment received quickly. Love that they pay shipping too."
"Easy and fast process. Highest refund for the books I was selling as well. Thanks!"
"I was told what the value of the books would be when I put in the IBSN. Once I accepted the price and sent the list along with the books and they received them, they sent me a note verifying the price. Within 2 weeks, I received payment. I was very happy with this company and would refer them to others."
"I was pleased with my experience with this company!"
" Turnaround was fast, I received my check promptly. I was recommending sellusedbooks.com to others before I even took my check to the bank."
"Offered competitive prices and sent refund quickly"
"An easy and efficient way to sell text books. The transaction was very smooth . I received top $ for the books and received payment within a couple of weeks. I would recommend this site to a friend and will use this company for my student's next semester's books. "
"paypal transaction worked well!"
"This process was easy and fast. I had no problems with shipping and received my check quickly. Thanks for your service"
"Fair prices for my used books! Love the free shipping feature from UPS.... I received my payment check very quickly! Overall an awesome experience "
"Very easy, timely and useful! "
"I was a little leery of selling my D&D books through a website I wasn't completely familiar with, but I took the plunge and I wasn't disappointed. Free shipping of the books to the company, and then it was only a couple weeks before the check arrived in hand. The whole process was smooth. Would definitely recommend this company. Thanks!"
"The amount that I recieved for my books was good. It was more than any other site or my university would give me. The process to send them in was easy. My only complaint was that it took too long to recieve payment. It was over a month before I recieved status on my order, and that was only after I sent an email."
"Loved the process. "
"One of the worst on-line experiences I have ever had. The process was simple and the quoted prices were good, so I sold the books and shipped them to the company. Had a used copy paper box and I packed all of the books in, but the company says they only received 4 books. The box was full, so I know there were more than 4 books shipped, but how can I prove what I sent. The company paid me only for 4 books even after I discussed the situation with them. There is obviously an issue with receiving department, which means that I get short changed for the books that I sold. I WOULD NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY!!!!"
SellUsedBooks Response:We're very sorry, but you have no one to blame but yourself. Four books received with your order: 1. Managing Human Resources, 9780324593310 2. Fundamentals of Fin. Mgt. 9780324597707 3. Mgmt 3, 9780538743525 4. Microsoft Office Excel 2007, 9781418843434 What you listed on your packing slip but never shipped us: 1. A Brief Introduction to the New Testament, 9780199740314 2. Adobe Photoshop Cs5, 9780321701763 3. Adobe InDesign Cs5, 9780321701794 4. Hitchhiker's Guide to Jesus, 9780801036064 Extra book you included with order but did not list on your packing slip: 1. Fit, Get Fit Stay Well, 9780321594921
"Process was simple and easy to follow. Would definitely sell books back here again!"
"The whole process was quick, easy, and convenient. Overall, great service. I will definitely be selling more of my books with sellusedbooks.com in the future"
"Received fair prices for my buy-back items. Payment was prompt. Will be happy to do business with you again!"
"Had a great experience. It was easy and fairly fast. Thanks for the green stuff!"
"Easy, fast, and good buy back price. "
"Great doing business with you!"
"I thought the buyback process was easy and very useful. I would do business with this company again"
"It was quick, easy and I recieved my check within a couple weeks!"
"Quick turn arounds. Thanks!"
"So easy and honestly great value for your used books. If this was any easier it would be a crime!! Cant wait to use them again! "
"Very easy. Thank you for offering this service."
"Pays great rates, and not overly picky while still accepting quality products!"
"I am Happy with order number 19916."
"SellUsedBooks.com gave me a great price for a book most places were only going to give me $10 for. "
"Very easy to use, got a good price for my books, very easy to ship. A wonderful experience! "
"This was the first site that would take my books after several book buy companies refused to buy my books back. "
"I havent recieved my check for my book yet."
SellUsedBooks Response:Wow, pretty harsh rating. Your order was created 01/15. At that time you had problems printing out the shipping label so we helped you out with that process.It was delivered to us 01/27, payment was promptly mailed, and you need to factor in delivery time for mail to be received.
"Entire process was convenient, esay, and quick. "
"Reputable company with great, easy to use system. "
"Great system. Easy to use and quick to pay."
"Great reputable company with quick pay and easy to use system."
"Great system - easy to use - prepaid shipping and good profits."
"Great company. easy to use and make a profit"
"Always a pleasure doing business with this company. Fast and easy to use."
"Easy to use, fair prices for books, and fast delivery of check. "
"Great and Quick service! Thanks so much! "
"I was able to sell my books at a rate much high than my school book store & I got some well needed money, that arrived in the timeframe stated with me having to call and question."
"This process was easy and fast. I got the best deal for selling my books and glad I didn't go anywhere else."